Refund Policy

Last modified: 01/03/2021

"Idea Creative Technology Sdn Bhd " is committed to your satisfaction. If you have purchased foods or beverages (from now on referred as "Goods") from and are unhappy with the product received, you may be eligible for a refund/partial refund if requested within days of the original purchase date.

Refunds of Goods:
To be eligible for return and refund, the following steps must be taken:

  1. Refund must be requested in writing by contacting
  2. Request of refund must be made within days of the original purchase date
  3. The item(s) must be in original conditions when the customer received it when reporting to's support team

Non-returnable Items:
The following items are non-returnable as stated at the time of purchase on

  • Consumed goods

Idea Creative Technology Sdn Bhd is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact us at for any questions related to our policy, or simply to let us know how we can help. 

Idea Creative Technology Sdn Bhd
12-1, Jalan BPP 8/4, Pusat Bandar Putra Permai, Seri Kembangan
Selangor, Malaysia 43300
‎+60 3-8959 9170


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